Order tracking, deliverables & quick requests
Account ManagerAda Askew TSCG · Atlanta, GA
Order History
Request an Order
How it works
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Request an order

Ada requests an order on behalf of a TSCG broker. This builds a clean, complete order and sends it to VidTech production in one click — no back-and-forth thread. Once it's produced, it shows up in Order History with status and deliverables.

This builds a clean, structured order and opens a pre-filled email to VidTech production (cc'ing you) — so every request lands complete the first time. Production enters it into HubSpot, and it then appears in Order History automatically.

Order summary


      
    

What This Portal Does

One window into TSCG's work with VidTech. See every order: who it's for, what was ordered, when, its current status, the final video, and the finished deliverables, all pulled from our live system. Need something new? The Request an Order tab sends a complete order straight to production.

The Flow

1
Check Order History. An always-current view of every TSCG order: property, broker, package, status, final video, and deliverables.
2
Request an Order. Fill in broker, property, package, and notes. One click sends a complete order to VidTech production, with a copy to you.
3
Production Handles It. Your order moves through production and the status updates here automatically, from In Production to Delivered, with the current step (Scheduling Flight, In QC) shown underneath.
4
Deliverables Appear. When your files are ready, a View Files link appears in the order row for you to download.
Questions? Contact your VidTech team at jonmarc@vidtech.com.